Best Insurance Reviews in Jacksonville, Florida
We love feedback from our clients, it's the only way we can really know if we are delivering great service, and it's the only way for
others to know what we mean when we say we provide service that exceeds expectations.
Reviews from Around the Web:
- FFlora Chan
reviewed Insurance Wagon on Google:
Jan 26, 2024
★★★★★
Thank Paul's efforts and time for helping me to select the proper home owner insurance. I like Insurance Wagon's services -- quick response, no hassle and working for insured's greatest protection....
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- CCheryl Hall
reviewed Insurance Wagon on Google:
Nov 15, 2021
★★★★★
Always, good service. Answers to all my questions. Help with best pricing
- TTrent Hale
reviewed Insurance Wagon on Google:
Mar 05, 2021
★★★★★
Paul was the most patient, helpful, and understanding agent that I can imagine. Until I discovered insurance wagon's services I was beyond frustrated with other agencies. As a result I was even uninsured for some time (NOT an experience I would recommend!). I can not thank the folks at Insurance Wagon enough for all of their help!...
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- MMarc Manor
reviewed Insurance Wagon on Google:
Nov 10, 2020
★★★★★
We always look to Paul and his team at Insurance Wagon for any home, auto, flood or any insurance related to our personal or investment properties. Thorough and meticulous, they always look out for our best interest! We appreciate Insurance Wagon for their professionalism and outstanding customer service! We cannot recommend them...
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- FFranklin Williams
reviewed Insurance Wagon on Google:
Nov 06, 2020
★★★★★
It can be such a pain to have so many different insurance companies to try to save money with. Insurance wagon makes life so much easier than siting on your phone for hours and searching for rates. Save your time and money by calling Paul at Insurance Wagon....
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- CCG Neil Suarez
reviewed Insurance Wagon on Google:
Nov 06, 2020
★★★★★
Absolute pleasant experience working with this team Paul , Shelly and Kaitlin, they made getting insurance easy and were very professional and accommodating and of course saving money on auto insurance is the icing on the cake! Thanks Insurance Wagon!...
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- BBrian Sobolewski
reviewed Insurance Wagon on Google:
Nov 06, 2020
★★★★★
Paul and his Team are First Class when it comes to all things insurance related. Knowledgeable professionals with the experience and wisdom to make sure you're covered whenever and wherever you need it. I highly recommend this agency for all you insurance needs....
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- KKelsey Merchant
reviewed Insurance Wagon on Google:
Oct 29, 2020
★★★★★
Paul and his team at Insurance Wagon are the best!
- KKenneth Smith
reviewed Insurance Wagon on Google:
Sep 16, 2020
★★★★★
Nice clean friendly office.
- DDaniel Manturi
reviewed Insurance Wagon on Google:
Aug 29, 2020
★★★★★
Used them for many years. Good service, which is what you need.
- MMichelle Claudio
reviewed Insurance Wagon on Google:
Jul 07, 2020
★★★★★
I recently found myself in a position where I needed to find a better Home Owner Insurance policy. I contacted Paul at the Insurance Wagon and asked him my options, I was somewhat skeptical because of the prior insurance I carried through another agency had hidden fees and deductibles that I didn't realize I had. Paul worked with m...
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- Rrichard robinson
reviewed Insurance Wagon on Google:
Jun 10, 2020
★★★★★
Paul provides nothing but the best service you can find .
His team knowledgeable, helpful and very professional I would recommend insurance wagon 110% to anyone looking for a professional small business / company they put your needs first ....
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- RRichard Robinson
reviewed Insurance Wagon on Facebook:
Jun 10, 2020
★★★★★
Insurance wagon provided the best customer service with some of the most professional staff member you can find in the industry .
Thanks insurance wagon for always being there....
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- IInes G.
reviewed Insurance Wagon on Google:
May 28, 2020
★★★★★
Shelly was very responsive throughout the entire process. She happily answered all of our question and went out of her way to get us the best deal for our situation. Thanks, Shelly!...
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- JJefferey Bensinger
reviewed Insurance Wagon on Google:
May 06, 2020
★★★★★
When I have issues I email them and get a fast response. They have been sending the needed insurance documents to the bank on my behalf. Shelly has been helping me. I appreciate her hard work. All my insurance concerns are met. Thank you!...
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- JJoe Wisniewski
reviewed Insurance Wagon on Facebook:
Mar 24, 2020
★★★★★
Can't say enough about Paul and the staff at Insurance Wagon. They helped our family with our motor vehicle insurance needs and recommended an umbrella policy...
Great service and awesome pricing.
Check with them before you make a choice!!!!!...
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- RRichard Winters
reviewed Insurance Wagon on Google:
Feb 14, 2020
★★★★★
I needed to find a reliable, local insurance company that could review my complete lines of coverage for my car, home and business needs. Insurance wagon was so responsive to me, reviewed all my different policies and companies and made recommendations to ensure I had the right insurance policies, the right coverage and paid the righ...
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- SSurujnarine Singh
reviewed Insurance Wagon on Google:
Nov 09, 2019
★★★★★
Paul Lalonde was very helpful in locating an Insurance Company for my Home after I was dropped by my Insurance Company. Highly recommended for all Insurance solutions....
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- TThe Law Offices of Randy Reep
reviewed Insurance Wagon on Google:
Nov 07, 2019
★★★★★
Paul Lalonde with Insurance Wagon was extremely professional and helpful assisting our firm with Business Auto Insurance. He provided an excellent quote with substantial savings without any loss in coverage. We highly recommend Insurance Wagon and Paul for all your insurance needs....
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- JJeremy Hoort
reviewed Insurance Wagon on Facebook:
Sep 16, 2019
★★★★★
Helpful agents and great prices of all your insurance needs
- KKevin Durkin
reviewed Insurance Wagon on Google:
Aug 22, 2019
★★★★★
I had the honor working with Nital Patel, she was not only very professional, she also went above and beyond to make sure she found us the absolute best overall policy, to ensure that I was completely covered while on the road with my loved ones....
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- KKevin D.
reviewed Insurance Wagon on Yelp:
Aug 22, 2019
★★★★★
I had the honor working with Nital Patel, she was not only very professional, she also went above and beyond to make sure she found us the absolute best overall policy, to ensure that I was completely covered while on the road with my loved ones....
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- DDoug Shatzel
reviewed Insurance Wagon on Google:
Aug 21, 2019
★★★★★
The staff from Insurance Wagon is friendly, prompt and knowledgeable.
- HHollie Hemmerly
reviewed Insurance Wagon on Google:
Aug 21, 2019
★★★★★
Great company! They consistently go above and beyond to answer our questions or find the best rate.
- RRichard R.
reviewed Insurance Wagon on Yelp:
Aug 19, 2019
★★★★★
This is the most wonderful insurance brokerage and Agency in all of Jacksonville. Any compasses marvelously talented and professional courteous personnel who know their stuff. They can do anything and they can do it quickly and they are very helpful the rates are fantastic they cannot be beat. They are the best people in town to get...
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- MMatthew Valaro
reviewed Insurance Wagon on Google:
Aug 13, 2019
★★★★★
I have been a client of Insurance Wagon (previously Indi-Financial) for approximately 10 years. Paul and his staff have always provided me with an excellent level of customer service and I fully trust them with all my insurance needs. What I love most about his business is that he will be extremely up front about his rates. If he can...
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- JJoann H
reviewed Insurance Wagon on Google:
Aug 08, 2019
★★★★★
Customer service is outstanding, I called the office for a insurance quote and I got a response back the same day, policy was written same day. I would recommend Insurance Wagon to all my friends and family....
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- OOsborn Blount
reviewed Insurance Wagon on Google:
Aug 08, 2019
★★★★★
Thanks for all you do for me. I truly appreciate the extra mile you go to keep my insurance needs in check....
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- AAfford A Handyman
reviewed Insurance Wagon on Google:
Aug 08, 2019
★★★★★
Afford A Handyman gave Insurance Wagon a 5 star rating on Google
- SStephanie Knowles
reviewed Insurance Wagon on Facebook:
Aug 08, 2019
★★★★★
Insurance Wagon has been so great to work with, the staff (worked with Tammy) has been patient & helped us through each step along with way. Highly recommend to anyone!...
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- SStephanie Knowles
reviewed Insurance Wagon on Google:
Aug 08, 2019
★★★★★
Working with Insurance Wagon has been great for our family, easy transaction & the staff (worked with Tammy) has been patient, sent out reminders & all around a great place to do business with. Highly recommend!...
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- NNewborn Conference
reviewed Insurance Wagon on Google:
Aug 08, 2019
★★★★★
We have been working with Tammy from Insurance Wagon & she has been great! Very knowledgeable & patient. Highly recommend this business!...
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- Cclaudia watson
reviewed Insurance Wagon on Google:
Aug 07, 2019
★★★★★
Staff is knowledgeable and friendly. Rates are competitive and fair. Would recommend this company.
- CChristopher Magdaleno
reviewed Insurance Wagon on Google:
Aug 06, 2019
★★★★★
We have been clients of Insurance Wagon since 2013 and we couldn't be happier. Their customer service is second to none; they always respond quickly and they are extremely easy to work with. We moved to South Florida and they haven't missed a beat in providing top notch service for all of our coverage needs. Most importantly, I am al...
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- DDora Rhodes
reviewed Insurance Wagon on Google:
Aug 06, 2019
★★★★★
Great people to work with! Paul and his team will work hard to be sure you are getting the coverage you need. They have your best interest in mind. Great customer service. I totally recommend them!...
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- DDora Rhodes
reviewed Insurance Wagon on Facebook:
Aug 06, 2019
★★★★★
They are truly professional. They will return your calls quickly and help you with any situation. Paul and his team are wonderful to work with....
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- AAdoboFishing
reviewed Insurance Wagon on Google:
Aug 05, 2019
★★★★★
The agency does a great job of explaining policy coverage to ensure you are getting the right coverage! A+ customer service!...
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- JJohn Jacobsen
reviewed Insurance Wagon on Google:
Aug 05, 2019
★★★★★
Insurance Wagon does an outstanding job of communicating with me and going out of its way to find the best insurance product to meet my needs. I highly recommend them!...
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- HHal Rogers
reviewed Insurance Wagon on Google:
Jul 02, 2019
★★★★★
Professional, competent, considerate! Paul Lalonde and his staff care about people and they go the extra mile every time. They look at each person, individually, determine their needs, and provide options. Never a sales pitch! They help, even when there is no money in it for them. There is such a feeling of security having them...
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- KKevin McDonald
reviewed Insurance Wagon on Facebook:
Dec 11, 2018
★★★★★
Very helpful with not just insurance but things related to insurance, like mortgages, home inspections, financial planning and more....
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- RRasha Ali
reviewed Insurance Wagon on Facebook:
Dec 27, 2017
★★★★★
Rasha Ali gave Insurance Wagon a 5 star rating on Facebook
- KKevin McDonald
reviewed Insurance Wagon on Google:
Aug 22, 2017
★★★★★
Talk to Paul about *ALL* your insurance. I went to him with my auto and home insurance. He saved me $1,200 a year **AND** secured me flood insurance that I didn't have before. You can probably guess where my business insurance is......
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- JJoanna W.
reviewed Insurance Wagon on YP.com:
Aug 17, 2017
★★★★★
I came into contact with this State Farm office seeking information and came into contact with Kathleen Bouton. She was extremely helpful and friendly. She explained several different type of policies to enhance my current auto, home, business and life. It is unusual to have an opportunity to speak to someone who takes the time to ex...
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- OOriah Abo
reviewed Insurance Wagon on Google:
Jul 28, 2017
★★★★★
Oriah Abo gave Insurance Wagon a 5 star rating on Google
- MMatthew V.
reviewed Insurance Wagon on Yelp:
Mar 17, 2017
★★★★★
I have been using Insurance Wagon since they opened many years ago and have been extremely happy with the service I receive. I frequently shop around at other agencies and directly through insurance carriers and their rates are always highly competitive. Most importantly, however, is the level of customer service I receive. I never...
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- MMark Lowe
reviewed Insurance Wagon on Google:
Mar 09, 2017
★★★★★
Paul and his team at Insurance Wagon are tops in their field at providing outstanding service and policy coverages, combined with the most reasonable premiums possible. I refer my clients to their team with confidence as I know they will be well taken care of....
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- DDebbie I.
reviewed Insurance Wagon on YP.com:
Mar 08, 2017
★★★★★
We had MANY changes (with a dozen phone calls) adding 1 more driver & vehicle and changing 3 other vehicles to our policy within the last month and received nothing but the best service; they are polite, fast, patient and helpful! THANK YOU for the awesome job and your everlasting patience as we blew up your phone lines. AND on top...
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- KKristian Bhler
reviewed Insurance Wagon on Facebook:
Feb 10, 2017
★★★★★
Paul is very knowledgeable, reliable and has great customer service. Highly recommended!
- MMike Dill
reviewed Insurance Wagon on Facebook:
Feb 03, 2017
★★★★★
Mike Dill gave Insurance Wagon a 5 star rating on Facebook
- SSylvia Albers
reviewed Insurance Wagon on Facebook:
Jan 25, 2017
★★★★★
They are great! fast service and they answer all questions even the silly one's I come up :) I have been using them since 2002. I enjoy the one stop showing for all my insurance. Car, home, business....
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- SSheena Lebron
reviewed Insurance Wagon on Facebook:
Jan 24, 2017
★★★★★
Sheena Lebron gave Insurance Wagon a 5 star rating on Facebook
- LLee Hamby
reviewed Insurance Wagon on Facebook:
Jan 08, 2017
★★★★★
Paul and his team are truly amazing. Exceptional!
- TTony H.
reviewed Insurance Wagon on Yelp:
Oct 05, 2016
★★★★★
Insurance Wagon has been our go to provider since opening their business. Paul and his team have gone above and beyond when either my wife and I inquired about our coverage. Each conversation with his team solidified why we chose Insurance Wagon. Insurance can be complicated and quite frankly a very cumbersome topic to understand and...
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- ZZachary Cohen
reviewed Insurance Wagon on Google:
Oct 04, 2016
★★★★★
Paul is honest, knowledgeable and most importantly provides quality services to all of his clients. I have been doing business with the Insurance Wagon for a few years and have referred family and friends. Each referral has come back to thank me and tell me how happy they are with Paul's service. This is a local business you can t...
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- JJeremy Sacks
reviewed Insurance Wagon on Google:
Oct 04, 2016
★★★★★
I have been working with Paul Lalonde for over 10 years on all of my insurance needs. Paul has helped me with everything you could imagine around insurance. This includes home, auto,null, boat, flood, motorcycle, life and jewelry insurance. He has always made the process easy and painless by doing all of the leg work and providing...
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- JJen V.
reviewed Insurance Wagon on Yelp:
May 11, 2012
★★★★★
Once upon a time I worked with Paul Lalonde, the agent, in Jacksonville, FL at an insurance company. He left the company and went to become an agent. Working in insurance I know that you have a few choices when it comes to obtaining insurance: through an agency (such as Insurance Wagon) or direct (through a website). Outside of being...
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- AAshley L.
reviewed Insurance Wagon on Yelp:
Nov 02, 2023
★☆ ☆ ☆ ☆
I have four investment properties insured through Insurance Wagon since 2020. They started with excellent customer services and gradually went downhill over the years. On May 2023, I received a notice from my carrier People's Trust that they no longer would issue insurance in Florida and my account would be discontinued after Septemb...
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- RRebecca Porreco
reviewed Insurance Wagon on Google:
May 02, 2022
★☆ ☆ ☆ ☆
I got car insurance from this company until I could find better insurance. I paid for 6 mos in advance and then when it was time for renewal Safeco went up $100 more dollars. I did not get a notice and if I had not called I would not have known abt the increase. Then when I cld for help, I get this rude receptionist Lily, who though...
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- Ppymber
reviewed Insurance Wagon on Google:
Jan 23, 2021
★☆ ☆ ☆ ☆
pymber gave Insurance Wagon a 1 star rating on Google
- SSam R.
reviewed Insurance Wagon on Yelp:
Jan 23, 2016
★★☆ ☆ ☆
Unfortunately have to revise my rating. Paul Lanonde was wonderful when he started but his service went downhill. no more follow ups or recommendations. just makes sure he get his cut with my renewal every year....
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